11Bay is a corridor-native trade infrastructure platform that helps African businesses import goods from Asia safely and predictably. It combines supplier verification, escrow payments, FX management, customs automation, bonded warehousing, logistics tracking, and short-term trade finance in one system.
No. 11Bay does not sell goods and does not act as a reseller. It provides the infrastructure and systems that connect verified suppliers, buyers, logistics providers, customs agents, and financial partners.
11Bay is built for African SME traders, wholesalers, distributors, and importers, as well as logistics, customs, and financial partners supporting cross-border trade.
You can open an account online or by visiting an 11Bay order-taking office. You will be asked to provide basic business and identification documents for verification.
Most verifications are completed within minutes once documents are submitted. Some cases may require additional checks depending on the corridor or services requested.
Yes. 11Bay is mobile-first and works on smartphones, tablets, and desktops.
SmartSource allows you to find and compare verified manufacturers across Asia based on product type, pricing, minimum order quantities, certifications, and capacity.
Yes. Suppliers are vetted through factory checks, documentation review, performance history, and corridor compatibility assessments.
Yes. You can request quotes from multiple suppliers and negotiate terms before confirming an order.
You fund your 11Bay wallet using mobile money or bank transfer. Payments to suppliers are held in escrow and released only when agreed conditions are met.
Yes. You can fund your wallet in local currency. FX rates are locked transparently before payment.
Yes. Escrow structures ensure funds are not released until shipment or delivery conditions are satisfied.
Yes. 11Bay offers short-term, shipment-backed trade finance of up to 50% of CIF value on approved shipments.
Trade finance is priced at a simple 1% interest rate for the 30-day cycle, calculated on the financed amount only. There are no compounding charges and no hidden fees.
Trade finance is repaid within 30 days of goods release, using proceeds from sales or planned cash flow.
No. This is short-term working capital linked to a specific shipment, not a long-term loan.
Yes. You can track your shipment from factory to bonded warehouse and final release through the 11Bay dashboard.
Yes. Status updates and alerts are provided at every key stage of the shipment.
11Bay digitizes customs documentation and works with licensed customs partners to speed up clearance and reduce disputes.
Yes. Pre-clearance, accurate classification, and bonded routing significantly reduce delays.
Bonded warehouses allow you to store goods without paying duties immediately. Duties are paid only when goods are released for sale.
It improves cash flow, reduces upfront costs, and allows you to release goods based on demand.
Fees depend on the services used and the corridor. All costs are shown clearly before you confirm a transaction.
No. There are no hidden fees. PARTNERS
Yes. Banks, wallets, logistics providers, and customs agents can partner with 11Bay to support trade corridors.
Yes. Approved partners can access APIs for payments, logistics, customs, and data services.
Risk is managed through escrow, shipment verification, bonded inventory, short financing cycles, and corridor-specific controls.
Disputes are resolved using documented transaction rules, shipment milestones, and partner arbitration processes.
You can contact support through the platform, by email, or by visiting an 11Bay office where available.
Yes. 11Bay operates physical order-taking offices to support traders.
